Scottish enterprise business plan 2013-16 toyota

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Scottish enterprise business plan 2013-16 toyota

Responding to this, the Scottish Government and its agencies are already taking action to improve the delivery of business support. For example, Scottish Enterprise SE has reviewed and further improved its account management service and is undertaking work to speed up its grant application processes; Highlands and Islands Enterprise HIE has been reviewing how it improves the customer journey for businesses, including through its digital capability and delivery of specialist advice; SEHIE and Business Gateway BG are collaborating scottish enterprise business plan 2013-16 toyota help growth businesses to innovate; and SEHIE and Skills Development Scotland SDS have been working together on how to transform digital services.

To ensure that public sector business support delivers maximum benefit for businesses and the economy in terms of improved business performance, productivity and innovation, this project has focussed first on developing still deeper collaboration and taking forward further opportunities to improve the experience and impact of support.

It also creates a stronger mechanism to facilitate on-going review and improvement.

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Section 1 introduces the report by setting out the roles of our business support partners and the challenges we are seeking to address. Business support will be consistently focussed on the user, driving a growth culture, and building business capacity. This will be enabled by deeper collaboration between the key delivery partners.

Section 3 describes how our primary focus on the customer will be achieved through a nationally coherent, streamlined and digitally enabled support system. This will be delivered by the partners creating an integrated system behind the scenes that ensures businesses get the right support at the right time.

We then set out early action on specific support for scaling businesses and for groups such as female-owned or social enterprises. Together, our agency and Business Gateway partners will be responsible for delivering a clear and coherent system of support that is based on shared principles, uses collective messaging, and makes clear individual and collective commitments.

Section 4 details how, building on work already underway, they will implement the following key actions: Improving Delivery Starting this summer, and engaging with the business community and individual businesses, deliver a joint improvement programme to create a much more coherent and joined up system of support that is focussed on business need and is quick and easy to access and understand Develop a single digital access point that is appropriate and accessible for all business types.

Build on work by the Office of National Statistics to develop and deliver a single, authenticated business ID to facilitate the joining up of support between organisations across Scotland and to reduce duplication in the provision of information by businesses. Pilot, and if successful roll-out, a Business Box for companies - an electronic information pack that each new business receives alongside its Business ID.

Build on existing professional training, and use the capabilities of a common digital platform, to ensure business advisers are equipped to provide top quality advice that responds to all business types and to current and future business needs.

Ambition, entrepreneurship and scaling business Undertake specific research, reporting in earlyon the behaviour and motivation of businesses in terms of ambition, innovation and productivity so that we reach more businesses more effectively and can better target future interventions.

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Create a senior-level working group by the end of summer to drive forward our shared commitment and programme of continuous improvement.

The roles of the key business support and economic development organisations Annex A. Illustrative examples of improvements in how the agencies offer support Annex B. A simplified business view of the proposed support network, shown against the tight collaboration needed between partners behind the scenes to deliver this Annex C.

An example view of the simplified customer journey Annex D. Accompanying published documents include: Feedback from business focus groups held for the Business Support, Innovation and International projects in early The Scottish Enterprise Business Plan set out a vision to help transform Scotland’s innovation performance to equal the best performing nations by , creating the foundations for significant growth in Scotland’s export and productivity performance.

Smart Exporter Strategic Review Final Report for Scottish Enterprise Scottish Enterprise Business Plan: particularly its aim to achieve a £ billion to £ billion increase in international sales from supported businesses between and Scottish Enterprise supports business and industry to help create equal opportunities for all - geared towards creating jobs, business growth and international success for the people of Scotland.

Download our /19 Business Plan (PDF, MB) Next About us. Support for businesses.

scottish enterprise business plan 2013-16 toyota

Business development and advice; Develop products and. SCOTTISH Enterprise’s chief executive Lena Wilson is to step down from her role after nearly eight years in charge of the economic development. Scottish enterprise business plan.

We will share platforms with other public agencies joining up services to offer a more valuable, less complex service for we will look at how we can help support new growth across social enterprise can often be perceived as a softer and ethical side of business it is outperforming the wider economy in almost every area of business .

Scottish Government report on the outcomes and progress achieved by the Enterprise and Business Support project as part of the Enterprise and Skills Review.

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